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This warranty is contingent upon the purchaser contacting FOS during the warranty period between normal business hours to review the issue and initiate the Return Material Authorization (RMA) process. This must be done before returning any defective product. Only FOS-manufactured products can be returned through the FOS RMA process.

Any defective product, FOS or other product will not be returned to the purchaser. The FOS RMA form must be clear and detailed before a return can be approved.

The "Warranty Period" will begin on the date of purchase of the original product from FOS or an authorized FOS distributor/reseller. FOS will, at FOS' option or discretion, repair or replace products covered by this warranty.

Technological advances may lead to the selection of "better or more advanced" products for replacement.

The FOS warranty has further conditions and applies only to properly installed FOS products. This includes wiring and connecting to the appropriate approved components and product work environment.

This warranty is void and does not apply to products that have failed due to negligence, error, misuse, alteration, improper installation or implementation. This includes, but is not limited to: improper wiring, installation in improper and unapproved operating environments such as temperature, humidity or voltage conditions; improper installation with components that are not approved or manufactured by non-FOS.

The installation and use of FOS products should only be done with full knowledge of all necessary and relevant codes, standards and installation instructions. It is the purchaser's responsibility to obtain all necessary approvals and to understand the product's intended use and all relevant instructions, recommendations, and guidelines for the proper installation and use of any FOS product and related "manufactured products."

The accuracy and completeness of representations, technical information and advice are not part of this warranty and do not constitute a warranty in any way. The purchaser is responsible for suitability for installation and full implementation and must independently determine potential applications and installations.

This Limited Warranty does not cover defects of any kind caused or caused by improper installation of any kind; damage caused in the course of shipment to the purchaser or beyond "the act of nature or God". FOS does not include additional labour costs or warranties, such as labour associated with replacement products. THIS WARRANTY DOCUMENT IS THE ONLY EXPRESS OR IMPLIED WARRANTY - NO OTHER WARRANTIES EXIST.

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